Question 1

How long does a valet take?

Accepted Answer

A valet usually takes between 1.5 and 4 hours, depending on the service you choose. Smaller packages or maintenance valets are typically completed closer to 2 hours, while more comprehensive services — such as the Infinity Hero — can take up to 4 hours to ensure the best results.

Question 2

Do I need to supply water and power?

Accepted Answer

No — you don’t need to supply water or power. Our van comes fully equipped with everything required to complete your valet to the highest standard.

Question 3

What payment do you accept?

Accepted Answer

We accept both cash and card payments, making it quick and convenient for you to pay in whichever way suits you best.

Question 4

Do you require a deposit?

Accepted Answer

No, we do not require a deposit. You simply pay once the valet has been completed and you’re happy with the service

Question 5

What happens if it rains on the day?

Accepted Answer

Most of the time, we can work around the weather and we also have a pop-up gazebo for protection. However, if the rain is too severe or the conditions are unsafe, we may need to reschedule your appointment to ensure the best results and safety for everyone.

Question 6

Do you just offer mobile valeting or do you have a unit I can come to as well?

Accepted Answer

We offer both! As well as our fully equipped mobile valeting service, we also have a unit you can bring your vehicle to if that’s more convenient for you.

Question 7

Do you offer gift cards?

Accepted Answer

Yes, we do offer gift cards. They make the perfect present for birthdays, special occasions, or simply treating someone to a professional valet.

Question 8

Can you valet vans, caravans, motor homes or larger vehicles?

Accepted Answer

Yes, we can! We’re fully equipped to valet vans, caravans, motorhomes, and other larger vehicles. Please let us know the type and size of the vehicle when booking so we can allow the appropriate time and equipment for the job.

Question 9

Are you insured?

Accepted Answer

Yes, we are fully insured, giving you complete peace of mind while your vehicle is in our care.